Privacy Policy

Last updated: January 16, 2025

This Privacy Policy describes how Setter AI LLC, doing business as Speakwise (“we,” “us,” or “our”), collects, uses, and protects your information when you use our SpeakWise iOS mobile application (“Service”).

ENTITY INFORMATION

Company: Setter AI LLC

Doing Business As: Speakwise

Contact: Available through app settings or support channels

INFORMATION WE COLLECT

Personal Information

  • Account information (name, email address)
  • Device identifiers and technical information
  • Usage data and analytics
  • Payment information (processed by third-party payment processors)

Audio and Voice Data

  • Audio recordings of your meetings and conversations
  • Voice data for transcription processing
  • Meeting metadata (duration, timestamp, participant count)

IMPORTANT: Voice recordings are considered personally identifiable information (PII) under GDPR and personal information under CCPA/CPRA, as they may reveal gender, ethnic origin, health information, and other identifying characteristics.

Automatically Collected Information

  • Device type, operating system, and version
  • App usage patterns and performance data
  • IP address and general location information
  • Crash reports and error logs

HOW WE USE YOUR INFORMATION

We use your information solely to:

  • Provide AI-powered transcription and summarization services
  • Generate meeting insights and action items
  • Sync data with integrated services (with your explicit consent)
  • Improve app functionality and user experience
  • Ensure app security and prevent fraud
  • Comply with legal obligations

Legal Basis for Processing (GDPR)

  • Contract performance: To provide our transcription services
  • Legitimate interest: For security, fraud prevention, and service improvement
  • Consent: For optional features and third-party integrations

DATA RETENTION

We retain your personal information only as long as necessary to provide our services:

  • Audio recordings: Until you delete them or terminate your account
  • Transcriptions and summaries: Until you delete them or terminate your account
  • Account information: Until account termination plus 30 days for administrative purposes
  • Usage analytics: 24 months maximum, then aggregated and anonymized

Upon account deletion, all personal data is permanently removed within 30 days.

DATA STORAGE AND SECURITY

Your data is stored securely using Supabase, a SOC 2 Type II compliant cloud database provider:

  • All data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access strictly limited to your account only
  • Multi-factor authentication for administrative access
  • Regular security audits and vulnerability assessments
  • Data backup and disaster recovery procedures

DATA SHARING AND DISCLOSURE

We do not sell, rent, or share your personal data with third parties except:

With Your Explicit Consent

  • Third-party integrations you authorize (e.g., Notion, Google Drive)
  • Data export requests you initiate

Legal Requirements

  • To comply with valid legal process (subpoenas, court orders)
  • To protect our rights, property, or safety
  • To prevent fraud or illegal activities

Service Providers

  • Cloud hosting and database services (Supabase)
  • Payment processors (for subscription management)
  • Analytics providers (aggregated data only)

All service providers are contractually bound to protect your data and use it only for specified purposes.

AI AND MACHINE LEARNING

  • We use AI to process your audio for transcription and summarization
  • Your data is NOT used to train or improve our AI models
  • Your conversations remain private and are not shared with AI training datasets
  • Processing occurs on secure servers with data encryption

INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside your residence, including the United States. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Service providers with Privacy Shield or equivalent certifications
  • Adequate data protection measures as required by applicable law

YOUR PRIVACY RIGHTS

Under GDPR (EU residents):

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdrawal of consent: Revoke consent for specific processing activities

Under CCPA/CPRA (California residents):

  • Know: Information about personal data collection and use
  • Access: Copies of specific personal information
  • Delete: Deletion of personal information (with exceptions)
  • Opt-out: Sale or sharing of personal information (we don't sell data)
  • Correct: Correction of inaccurate personal information
  • Limit: Sensitive personal information use and disclosure

To exercise your rights, contact us through the app settings. We will respond within 30 days (GDPR) or 45 days (CCPA).

CHILDREN'S PRIVACY

SpeakWise is not intended for children under 16 (or 13 in the US). We do not knowingly collect personal information from children under these ages. If we become aware of such collection, we will delete the information immediately.

RECORDING CONSENT AND LEGAL COMPLIANCE

YOU are responsible for:

  • Obtaining proper consent from all meeting participants before recording
  • Complying with applicable local, state, and federal recording laws
  • Understanding one-party vs. two-party consent requirements in your jurisdiction
  • Informing participants that recordings are being made

We provide tools; you ensure lawful use.

CHANGES TO THIS POLICY

We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated through:

  • In-app notifications
  • Email to registered users
  • Updated “Last modified” date

Continued use after changes constitutes acceptance of the updated policy.

CONTACT US

For privacy-related questions or to exercise your rights:

  • Through the app settings
  • Email: Available in app support section
  • Address: Available upon request for legal purposes

For EU residents: We are committed to resolving privacy concerns. If unsatisfied with our response, you may contact your local data protection authority.

COMPLIANCE CERTIFICATIONS

This privacy policy complies with:

  • EU General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Apple App Store Privacy Guidelines
  • SOC 2 Type II requirements (through service providers)

Last reviewed: January 16, 2025